Return

RETURNS


You can return the goods received to us within two weeks without giving any reason.
Already made payments with the exception of the delivery costs and the return costs (since we are too a small company) we will refund you..
STEP 1:

You can find the return card here.
STEP 2:

Carefully pack the items you want to send back to us and enclose the completed return card with the package.
STEP 3:

Send the package to:
HXRNY
Kreuz
Ilseweg 7
45475 Muelheim
Germany

Payment via PayPal

The repayment will be made to your PayPal account.
Payment in advance

The return amount will be credited to your account in a few days.



Exchange:

Would you like to exchange your items? No problem at all - we would be happy to send you a different size or a different model. To make sure that you get your desired exchange item, we recommend that you send us an email (info@hxrny.de) before returning the item, because the size and model you have chosen is reserved for you.


Conditions for return and exchange:

Please do not send your goods back freight collect or uninsured. We have to charge you for the cost of non-free packages.
only goods that have been tried on for size testing can be returned. Worn or washed goods are excluded from return and exchange.
Textiles & accessories must be returned in their original packaging.
if possible, please use our shipping carton for return.
If you do not return Artiekl properly and in its original packaging, we have to charge you a processing fee of € 10.